Task 17 - Localise Formalities (self-service configuration)

Once you receive the formalities for your authority your ELMS administrator will need to:

  • Review the formalities and report any errors or omissions to the BIS team by completing the spreadsheet in Task 8. The completed spreadsheet should then be emailed to servicesdirective@bis,gsi.gov.uk who will arrange the removal / addition of formalities as appropriate;
  • Configure each formality on ELMS to meet the requirements of your authority - this will involve, among other things, setting the application fee and specifying the authority contact details. As part of this step you will also need to associate the formality with the processing department that deals with it;
  • Full details on how to add and test payment accounts and how to configure the payments section of your formality are available in the documents provided. Please select the document appropriate for your chosen payment provider.
  • Inform the ELMS Support Team that the links to the live services can be published on Local Directgov.

To prepare for these tasks you will need to arrange a list of the formality settings appropriate to your authority.

The ‘ELMS Guide to Administrator Tasks’ will provide further detailed information on how you complete each task.

Example of online forms

Examples of the forms that have been created are available, however please note these are just for viewing purposes and should not be used on your website.

The forms are primarily for information and are subject to change.