Testing links guidance - Authorities using ELMS Forms

The testing below is only for those authorities using ELMS forms. If your forms have been developed by your authority please refer to the testing guidance for authorities using their own forms.

Once you have localised and deployed a formality, you should test that it works as expected. This can be done by completing a user journey on the UK Welcomes website.

Go to the UKWelcomes website and follow the steps below. If you encounter issues with any of the steps, please provide details of the issue using the ELMS Feedback Form.

  1. Select 'Apply for licence' link on menu.
  2. Enter appropriate word for licence in search field (examples: food business, motor salvage, cooling towers, boat hire).
  3. Locate relevant licence in search results. Example: to provide a boat hiring service you will need select either 'Boat Hire Licence (Scotland)' or 'Pleasure Boat Licence (England, Wales & Northern Ireland)'. If you're not finding your licence, try searching with a different word or narrowing your search e.g. instead of animals, try animal boarding.
  4. Click on the relevant search results and you will be presented with a field to add your authority location.
  5. Enter the postcode of your authority and click Go. This will take you to the licence summary page.
  6. Make sure the licence summary page is appropriate to the licence you are testing. See heading at the top of the page.
  7. Make sure the correct authority name is shown.
  8. Make sure you can see the View Information link. If you cannot see the View Information link, check your authority's LDG spreadsheet: Have you added the URL to LGIL 8? If no URL has been provided for LGIL 8, update the spreadsheet and reload or update directly in the Local Direct Gov tool.
  9. Click on View Information link to make sure it takes you to the correct authority web site page, showing information relating to the licence. Note: This page should also include the time taken to process this application. If information on the web page is not relevant or the link does not work, check your authority's LDG spreadsheet: is the link provided correct? If the link is incorrect on your spreadsheet, update the sheet and reload or update directly in the Local Direct Gov tool.
  10. Make sure you can see your authority postal address, telephone number and email address at the bottom of the licence summary page. If any of this information is missing, check that the correct fields have been updated in ELMS.
  11. Make sure you can see the apply online link for the licence application you are testing. If you cannot see the apply online button, check your authority's LDG spreadsheet: have you entered an 'X' for LGIL 0? If you have not, update and reload the spreadsheet or update directly in the Local Direct Gov tool.
  12. Click on the apply online link to make sure it takes you to the Start application page. This page should show the text you entered into ELMS, when you localised the formality.
  13. Make sure you can see your authority logo, telephone number and email address on the left of the Start application page. If you cannot see your logo, check that you have returned your Email 1 or spreadsheet, requested in Task 8. If you have not completed this task, fill in the spreadsheet in Task 8 and return as instructed.
  14. Click on the apply online button. This will take you to the consent check-box.
  15. Check the box and continue to be taken to the Forms and Attachments page.
  16. Click on the Download Application button to open the PDF document. If you cannot open the form, you will have to check the status of the form, to see if it is ready to be deployed. You can do this by using the 'Formality and URL list' (the most up to date version of this is always posted on the ELMS live page, in the right hand panel). Open the list and locate your authority and form. Check column 'I' to see if the form is listed as Ready or Not Ready. If the form is Not Ready, login to ELMS and suspend the formality. Refer to the Administrator Tasks' Guidance for instruction on how to suspend a formality.

Last updated: 02 Dec 2010, 10:41