Local Authorities Live - Mode 1

Congratulations on going live!

We know it has been a difficult task for some to reach this point and we appreciate all your efforts in getting here. Now you are live, the key thing is making sure you are fully compliant with the EU Services Directive and, just as importantly, continue to be so.

We have therefore provided a final checklist to help you ensure you are meeting all the requirements of the Directive.

Final checklist for Local Authorities using their own forms - Mode 1

1. All of the formalities regulated by your authority must be available on your website. This includes formalities seldom requested by Service Providers (e.g. Zoo Licence or camp sites)
   • English County Councils are expected to have 8 to 13 formalities deployed
   • English District Councils are expected to have 25 to 35 formalities deployed
   • English, Scottish and Welsh Unitary Authorities are expected to have 33 to 48 formalities deployed
   • Northern Ireland are expected to have 12 to 19 formalities deployed
   • (This is ONLY including a formality once, i.e. premises licensing would count as 1)
2. Check there are no instances of duplication between your county and District Council - only one can be responsible for a specific formality
3. Your authority website should also have a link to the UKWelcomes website.
4. The Business Link website should have a link to your forms. These links should have been sent to Local Directgov as part of Task 5.
5. Information on your authority’s website must meet the Directive’s information requirements. Please refer to the Checklist for compliance to the Services Directive.

The checklist is not exhaustive but will give you an overview of key points to be monitored. These points will also be checked by BIS and by SOCITM, who have been commissioned to carry out a survey of authorities websites regarding compliance with the Directive.

Solution Centre

As you make progress deploying your formalities you may come across some issues or queries about how to use the system.

If this happens, you should first go to the Solution Centre to see if this problem and a solution are already listed under Known Issues. You will also be able to access a full set of FAQs within the Solution Centre that may also help you answer any outstanding queries.

If your particular query is not listed or you are unable to find the solution to your query, you should complete the feedback form to raise a new query/issue and request assistance from the ELMS Support Team.

Last updated: 17 Aug 2010, 10:02